Dundas Data Visualization Support Site
Dundas Support Site Home  |  Contact Us  |  Dundas Data Visualization  
Contact Us via Email

Dundas Components Support Site


Welcome to the Dundas Data Visualization Support Site
Dundas Data Visualization includes technical support subscriptions with all of our products. Our technical support representatives are highly qualified technicians fluent in our products and relative technologies.

Our support is designed to provide you with the access to the technical support you require to keep our products and your team running at maximum productivity.

During the evaluation process, technical support is provided free of charge.

Support is provided during regular business hours (9am-6pm ET Monday-Friday) by our technical support engineers through e-mail and phone. An online forum is also offered as an additional avenue for receiving support.
Support Forum »

Important Notice

Dear Dundas Customer/Evaluator,

We would like to inform you of some new developments at Dundas. As you are likely aware, Microsoft Corporation acquired Dundas component technology in 2007. Since then, they have been integrating this technology into many of their core development products, including SQL Server Reporting Services, the .NET Framework, Visual Studio and more - validating Dundas as Microsoft's technology of choice for data visualization.

Subsequent to the acquisition, Microsoft allowed Dundas to continue to sell, enhance, update and support the components. As we mentioned in previous email communications, the expiration date of this agreement was October 31st, 2010. As such, we are no longer permitted to sell licenses or support contracts for Dundas components.

The components involved include:

Dundas Chart — For .NET, SharePoint, SQL Reporting Services and OLAP
Dundas Gauge — For .NET, SharePoint and SQL Reporting Services
Dundas Map — For .NET and SQL Reporting Services
Dundas Calendar — For SQL Reporting Services

We apologize if this causes you any inconvenience.

Please note that the Dundas support site at http://support2.dundas.com will continue to be available for those wishing to get access to samples and articles on the Dundas components.

We highly encourage you to click here to explore an exciting alternative to the component products in our latest dashboard framework, Dundas Dashboard, which was not part of the acquisition. If you would like to arrange a live demonstration of Dundas Dashboard, click here to set one up.

If you have questions, please contact us at 416-467-5100 or email us at sales@dundas.com

Kind Regards,

The Dundas Team

Note: You can find a FAQ regarding this Acquisition from Microsoft here: http://blogs.msdn.com/b/sqlrsteamblog/archive/2010/10/01/frequently-asked-questions-dundas-visualizations-acquired-by-microsoft.aspx

Featured Article
Common problems with Dundas SharePoint web part
This article addresses some common installation problems with the Dundas SharePoint web parts. It should be used as a complement to the ReadMe file which can be found in your installation folder.

The technical newsletter archives contain loads more highlights.